Delete your StockBazaar account

This page explains how to delete your StockBazaar account and what happens to your data. It applies to the StockBazaar app and website, operated by Garg Ventures Private Limited.

How to request deletion

There are two ways. Both end with your account being deleted.

  1. 1
    If you can still sign in
    Open Profile → Account → Delete account, in the app or on the website. You will be asked for your password and to type DELETE to confirm.
  2. 2
    If you cannot sign in
    Email support@stockbazaar.co.in from the email address registered on the account, with the subject “Delete my account”. We will send a confirmation link to that address. We can only act on a request that comes from, or is confirmed at, the registered address — otherwise anyone could delete someone else’s account.

What gets deleted

When the deletion completes, we remove:

  • Your account and login credentials
  • Your profile details — name, contact details, PAN and GST information
  • Your watchlists and price alerts
  • Your portfolio holdings, manual entries, transactions and trading journal
  • Your saved screeners, scans, strategies and baskets
  • Your broker connections and the access tokens we hold for them
  • Your chart layouts, drawings and app preferences
  • Your paper-trading portfolio and history

We also revoke the access tokens for the brokers you connected, so StockBazaar can no longer reach your brokerage account. Some brokers do not offer a way for us to revoke a token remotely. Where that is the case we delete our copy, and the token stops working at the broker when it expires. You can end it immediately from your broker’s own app or website.

What we keep, and why

To be completed before publication. Some records — for example invoices, payment records and tax records — must be kept after an account is deleted to meet Indian company and tax law. The exact categories and how long each is kept will be listed here.

Separately, and honestly: deleted data can persist in our encrypted database backups for a short period after the account is gone. Those backups age out on a fixed cycle and are not used to restore individual accounts. We do not claim instant erasure from backups, because that would not be true.

We also keep a minimal record that a deletion happened — the date and the outcome, with no personal data in it — so we can show the request was honoured.

How long it takes

After you confirm, there is a 7-day window in which you can change your mind. Nothing is deleted during that time — your account, your data and your settings are all still there, and stay there for the full 7 days.

To stop it, either sign back in, or use the reactivation link we email you as soon as the deletion is scheduled. That link works without signing in, lasts the whole 7 days, and puts the account back exactly as it was.

Once the window passes, deletion begins automatically and completes within 30 days. In practice it is much faster; the 30 days allow for retries if one of your brokers is unreachable.

Deletion is permanent. After the 7-day window it cannot be undone, and we cannot recover your data. You are welcome to sign up again afterwards with the same email address, but it will be a new, empty account.

Contact

Questions about a deletion request: support@stockbazaar.co.in

Privacy and data-protection queries: privacy@stockbazaar.co.in

Garg Ventures Private Limited · See also our Privacy Policy and Terms of Service.